The Victoria Hailey Group Corporation
Certified Management Consultants & Lead Auditors

Real improvement is only possible when the root cause of the problem has been identified, analysed, and understood by all parties. Only then can an effective, long-term solution be developed.

But sometimes it's just not possible to address the real problem in an optimal way. Constraints often prevent the best solution from being implemented. However, that doesn't mean significant improvements can't be achieved. There are always alternative solutions with which to tackle a problem. It just may require a little more creativity, but real gains can be made, but only once the problem is understood.

The scope of the improvement may be a single process or across the enterprise, according to individual business requirements and objectives.

As improvements are made and documented, process documentation, work products, and status are reviewed to ensure ongoing compliance with objectives and requirements as well as the target capability level.

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